Privacy Policy

Effective Date: 01.12.2025

Website: https://writtex.com

Owner: SKYNETICS CONSULTING LTD ("we", "us", "our")

Company Number: 16745349

Company Address: Office 537, 153 The Parade, High Street, Watford, United Kingdom, WD17 1NA

Contact Email: support@writtex.com

Your privacy is important to us. This Privacy Policy outlines how SKYNETICS CONSULTING LTD collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

a. Personal Information

When you register or make a purchase, we may collect:

• Full name
• Email address
• Billing address
• Payment details (processed through third-party systems)
• Account credentials (username and password)

b. Non-Personal Information

This includes:

• Browser type and version
• Device type and operating system
• IP address
• Pages visited, session duration, and usage patterns

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use your information for the following purposes:

• Delivering and personalizing the digital content you purchase
• Processing payments and sending confirmations
• Providing customer support
• Sending updates, promotional offers (opt-in only), and newsletters
• Improving services and website functionality
• Complying with legal requirements

3. Sharing Your Information

We do not sell, trade, or rent your personal information.

However, we may share it with:

• Trusted third-party service providers (payment processors, hosting, email services)
• Legal or regulatory authorities when legally required
• Successor entities in case of a merger, acquisition, or business sale

4. International Data Transfers

As we operate internationally, your personal data may be transferred to, stored, and processed in countries outside the United Kingdom or the European Economic Area (EEA). These countries may have different data protection laws than your jurisdiction.

If personal data is transferred outside the EEA/UK, we use approved safeguards such as Standard Contractual Clauses (SCCs) or rely on adequacy decisions to ensure that your data receives an equivalent level of protection.

By using our services, you consent to the transfer of your information to countries outside the UK/EEA as described in this section. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy and applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

5. Data Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet can be guaranteed 100% secure. By using our services, you acknowledge these inherent risks.

6. Cookies and Tracking Technologies

We use cookies to:

• Understand user behavior
• Maintain login sessions
• Improve website performance
• Deliver relevant advertising (if applicable)

You may configure your browser to limit or block cookies.

7. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent for marketing at any time
• Request data portability
• File a complaint with a relevant data authority

To submit a request, contact support@writtex.com .

8. Data Retention

We retain your information as long as necessary to:

• Deliver services
• Comply with financial and legal requirements
• Resolve disputes and enforce agreements

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their policies before providing any personal information.

10. Children and Minimum Age

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16 years of age.

If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at support@writtex.com so that we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the website means you accept the updated terms.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: support@writtex.com

Address: Office 537, 153 The Parade, High Street, Watford, United Kingdom, WD17 1NA

Company: SKYNETICS CONSULTING LTD